![]() Unfortunately, sometimes the reason why you can’t connect to Wi-Fi is Apple’s operating system. If you have just updated your Mac and the Wi-Fi stops working it may be the update that’s responsible. Can you access Google? You could run a Ping test to see if there is a problem with the connection to a website you are accessing. You should also check that it’s not a problem with the website you are trying to access. ![]() To turn Wi-Fi off and on again click on the Wi-Fi logo in the menu at the top right of your Mac and switch the slide from blue to gray (or in older versions of the macOS select Turn Wi-Fi Off.) Restart Wi-Fi: If there’s still an issue after you’ve rebooted your Mac, try turning the Wi-Fi off and then waiting a few seconds before turning it back on again to force it to scan for available networks again. To properly powercycle your router you need to disconnect it from power for about 30 seconds, then plug it in and turn it back on.Restart the Mac: It’s also a good idea to turn your Mac off and on again. Restart the router: To establish whether the problem lies with your router turn it off and on again. Restart the app: If Safari, or any browser, stops working the first thing to do is quit and restart the browser. Work through the troubleshooting steps below to fix your Mac Wi-Fi problems. What to do when your Wi-Fi is not working We also address problems with a weak Wi-Fi signal in a separate article here: How to improve your Wi-Fi signal. In this article we cover the tips for fixing Mac Wi-Fi issues. We have various steps to work through below, we’ve started with the ones that will hopefully fix your Wi-Fi problem quickly, but you might like to try a few of the latter tips if you have no luck. We cover all these scenarios in this article. Less commonly, there may be an issue with the macOS software you’re running. There are three main reasons why Wi-Fi stops working: there’s a problem with your router, your internet provider’s network is down, or there’s an issue with your own Wi-Fi network. ![]() ![]() Welcome to our Mac Wi-Fi troubleshooting guide, which offers fixes for situations where Wi-Fi isn’t working, your Mac refuses to connect to the internet, you MacBook won’t connect to Wi-Fi but other devices will, or your wireless signal strength is poor. ![]()
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